Shipping & Returns

Goods may be returned for exchange or refund within 14 days of purchase. We may only exchange or offer a refund for goods (including bikes, apparel and accessories) which have not been used, ridden or worn in any way and must be returned in its original packaging. Online purchases must be returned at the purchaser's expense unless the goods have been identified by us as faulty or damaged. Refunds do not include freight charges (free shipping items included). If goods have arrived faulty or damaged please contact us to make the necessary arrangements for us to repair or replace the goods. In store purchases may be returned for exchange or refund at our Warehouse located 8/38 Bishop St KELVIN GROVE QLD 4059. Written enquiries may be directed to:
The Manager Jube Customs, 8/38 Bishop St, KELVIN GROVE QLD 4059 - AUSTRALIA

Please note any correspondence received of an disrespectful or churlish manner will not be responded to...'cause hey, we're all friends after all and mishaps can always be sorted 😃